How do I return an item?

Return Policy

For any returns, Customer Support MUST be contacted immediately.

Original sales receipt must accompany returns.

Any unused portions of the product must be returned in order to receive credit or refund.

We accept returns for exchange or refund 14 calendar days after delivery of the product.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately.

Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Customer is responsible for all shipping costs both ways if seller is not at fault. Including items that were sent as free shipping.

The shipping cost to you will be deducted from your refund.

Contact Information:
Estrella
11862 Balboa Blvd. pmb #164
Granada Hills, CA, 91344
Customer Service: (818)389-1758

Please feel free to browse through our store.  We are constantly updating the site.
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